The short answer (for more detailed information, see link below, “More detailed answer”):

In order to get the PWD application booklet you must register online or by phone:

  • To register by phone, call 1-866-866-0800 (select option 2, then option 1, and then option 2).
  • To register online, create a My Self Serve account. You will need a current email address and your Social Insurance Number (SIN).


If you would like assistance creating a My Self Serve account please call us at 250-595-0044 ext. 101 or email us ( to book an appointment.


More detailed answer: click here.


Please Note: We offer a workshop on how to apply for PWD every Tuesday at 1:30 PM at the VDRC. We strongly encourage you to attend for the best chance of success in applying.