Action Committee of People with Disabilities (ACPD)

Organization Description: a local not-for-profit focused on social inclusion and economic equity for persons with disabilities.

Services offered include:

  • aid with federal pension organizations (CPP, OAS, GIS), Persons with Disability Assistance (PWD), and subsidized housing applications, in addition to advocacy in case of a rejected application
  • assistance with obtaining wheelchairs, supportive roles in court cases, and other general advocacy needs

Estimated wait time for appointment with an advocate: up to a week

Location: 948 View Street
(250) 383-4105
Together Against Poverty Society (TAPS)

*Hours of operations have changed: the TAPS office will now be closed to walk-ins on Wednesdays (phone only) and will open at 9:30 on Mondays. Tuesday, Thursdays, and Fridays we will continue to be open for phone calls and walk-ins from 9am-noon and 1pm-4pm.*

Organization Description: TAPS provides free, face-to-face advocacy (including legal assistance with a lawyer in some cases) for people with issues regarding matters such as income assistance, disability benefits, employment standards, and tenancy.

Services offered include:

  • helps clients obtain social services they are entitled to, including:
    • disability benefits, such as Person with Disability status and the Disability Tax Credit
    • access to Nutritional Supplements
    • basic dental and pharmaceutical care
  • represents service-users at Income Assistance Panels
  •  landlord-tenant disputes: negotiation and legal advocacy on behalf of tenants
  •  information about the BC Residential Tenancy Act and other important laws governing housing rights
  •  advocacy representation services in hearings before the BC Employment Standards Tribunal
  •  communicate with employers on behalf of employees during disputes
  •  free tax assistance (call for details)

Estimated wait time for appointment with an advocate: two weeks

Location: 828 View Street


(250) 361-3521
Victoria Cool Aid Society (REES)

Organization Description: “The Cool Aid Society aims to end homelessness by working in partnership with others to develop community-based solutions.”

Services offered include:

  • through Resources, Employment, Education and Support (REES), they provide advocacy for people with disabilities
  • a casual labour pool to provide temporary employment
  • a thrift shop both for purchasing low-cost second-hand clothing and for gaining basic retail experience in conducting the sale of products
  • a resource centre to link people with more assistance, externally or internally

Estimated wait time for appointment with an advocate: same day or within a day

Location: 465 Swift Street
(250) 595-8619
Society of St Vincent de Paul Vancouver Island - Social Concern Office

Organization Description: Society of St Vincent de Paul is a Catholic organization that has been serving the needs of Canadians with low incomes for over 150 years.

Services offered include:

  • access to an advocate on a “first come, first serve” basis every Monday afternoon
  • quarterly free anger management courses
  • an E-card program, wherein low-income individuals are given gift cards redeemable for the St Vincent thrift shop
  • tax assistance from March 4th  to May 1st every year

Location: 833 Yates Street

Society of Saint Vincent de Paul
(250) 727-0007
The Law Center

Organization Description: The Law Centre provides advice, assistance and representation to clients who cannot afford a lawyer. Thousands of persons living in the Capital Regional District are served annually. The Law Centre also provides legal education programs to the public.

Services offered include:

  • free legal representation for those persons who qualify for legal assistance
  • appealing denials of Persons with Disability Assistance (PWD), the Disability Tax Credit, and related programs
  • support for tenants, employees, and other individuals with disabilities being subject to discrimination
  • basic educational law resources

Estimated wait time for appointment with an advocate: one week

Location: #225 – 850 Burdett Avenue
The Law Centre
(250) 385-1221